Teams FAQ
The following are frequently asked questions about teams in Flexmls.
What are teams used for?
Members can be assigned to a team in order to share certain privileges and information such as contacts and searches. Members of teams can have individual listings and team listings. Team members can change the listing status, list price, and other details of team listings according to MLS preferences. All members of the team have edit permissions for team listings, but individual listings are editable only by the listing agent and the office-level login.
Do I need the team's username and password to access a team account?
No. Team members can edit team listings while logged in as themselves. If allowed by the MLS, team members may be able to log in with the team ID, as well.
To share a pool of contacts and saved searches, team members must superuse as the team login. For more information, see Superusing in Flexmls. Contact your MLS to have these rights added to your profile.
Note
A team account does not allow concurrent logins (multiple people logging in at the same time with the team ID). We usually recommend superuser access to members in order to avoid issues with multiple people logging into a team account at the same time.
What changes in Flexmls when a member is added to a team?
When you are added to a team, a Team Listings option becomes available under Search on the menu.
The My Listings gadget on the dashboard displays columns for individual listings and team listings.
When adding a listing, the team account can be selected as the listing or co-listing member.
Team members can view individual statistics or team statistics on some statistical reports.
What name will be displayed for a team account?
On listing reports and throughout the system, the team name will be displayed as listing agent for all team listings. Individual team member information will not be displayed. However, if a specific account is designated as the team account, then the name of that account would be displayed.
Can I send an email from multiple email accounts when logged in as a team?
If you add multiple email addresses to the team account, you can choose which email address to send email from. Messages sent to the team are delivered to each team member and can be replied to by any team member on behalf of the team.
Note
The primary email address for the team account will always be selected by default when sending an email. If a team account has multiple email addresses and you want to send an email from an address other than the primary email address, be sure to manually select it before sending the email.
Who can edit the membership of a team?
The MLS, association, and others with membership maintenance privileges can edit the members of a team.