Enable Multi-Factor Authentication
Multi-factor authentication adds an extra layer of security to your members' Flexmls login by requiring them to enter a security code when they log in. Enabling multi-factor authentication also allows your members to be logged in on multiple devices without ending other Flexmls sessions.
Multi-factor authentication works by sending users a code when they try to log in to Flexmls. This code can be received via an authenticator app, a text message, or a phone call. Use the instructions below to guide your members on enabling multi-factor authentication.
Turn On Multi-Factor Authentication
Click My Profile under Preferences on the Flexmls menu.
Click Security.
In the Multi-Factor Authentication section of the page, click the Enable link. A page describing multi-factor authentication will display. Watch the video to learn more, or click Get Started to proceed with setting up multi-factor authentication.
Enter your password to confirm your identity. Click Next.
Choose how you want to receive your security code.
If you have a smartphone and want to use an app to receive security codes, click Use a mobile app. If you prefer to receive text messages instead, click Use text message . If you do not have a smartphone or cannot receive text messages, click Call my phone instead to receive security codes via voice call. After you make your selection, click Next.
Finish setting up multi-factor authentication using the method you selected.
Mobile App - If you selected Use a mobile app , click on the type of device (iPhone, Android, Blackberry, or Windows Phone). Follow the instructions on the page to install and set up the app on your device, then click Next. The app will display a 6-digit security code. Enter the security code in Flexmls and click Next. On the next page, click Enable multi-factor authentication.
Text Message - If you selected Use text message , select your country code and then enter the mobile number you want to use. Click Next. You will receive a text message with a 6-digit security code. Enter the security code in Flexmls and click Next. On the next page, click Enable multi-factor authentication.
Phone Call - If you selected Call my phone instead, select your country code and then enter in the telephone number you want to use. Click Next. You will receive a voice call with a 6-digit security code. Enter the security code in Flexmls and click Next. On the next page, click Enable multi-factor authentication.
Once complete, you will see a confirmation message stating that you have successfully enabled multi-factor authentication. Click Done to exit.
Log in to Flexmls
After your members enable multi-factor authentication, the next time they attempt to log in to Flexmls, they will be sent a verification code via the method they selected. Members will be required to enter the verification code in order to log in.
The code resets every 30 seconds. If a user is not able to enter it quickly enough, they can click Send me a new code to get another code. Users can select Remember this browser for 30 days to temporarily not require a code when they log in on the same browser and computer. After 30 days, the user will be required to enter a code again to verify their identity.
Note
The Remember this browser for 30 days check box is tracked via browser cookies. Clearing cookies from your browser will cause you to be prompted for a code again, even if 30 days have not passed.