Flexmls FAQs

To maintain security, only the MLS office can provide your username or reset your password. To recover your username or reset your password, contact your MLS.

In the menu, navigate to Preferences > My Profile and click Security. In the Security page, click Change Password. Enter your existing password in the Current Password field. In the New Password field, type in your new password. Your new password must be between four and eight characters. Retype your password in the Confirm New Password field, and click Update Password. If you have forgotten your existing password, contact your MLS to have it reset.

In the menu, navigate to MLS # Search under Search on the menu. Enter the listing number you want to search. You can search for multiple listings by separating the listing numbers with commas, or you can search for a range of listing numbers by separating the numbers with a hyphen (e.g., 18-12345-12350). Click Search to view the listings. You can also start a search by entering an MLS number into the New Search gadget on the dashboard. For more information on searching and the New Search gadget, refer to the following help pages:

In the menu, click Address Search under Search on the menu. Enter known address information to perform the search. You can enter a range of house numbers or the exact number, if available. If you are unsure of the spelling or the exact street name, you can use an asterisk (*) as a wildcard character. For example, entering North* would return results for north, Northwood, Northstar, etc. To search by a status change date range, enter the dates or use the date picker under the Status Change Date field. You can narrow your search by including only your listings, your office’s listings, or your company’s listings. Once you have finished entering your search criteria, click Search to view the results. For more information on searching by address, refer to the Address Search help page.

On a search results page, click the Detail tab. Select a listing and click the History button at the top of the listing details pane. Click on the plus sign to expand the history events for each MLS number displayed. For more information on viewing listing history, refer to the View Listing History help page.

To make searching faster, you can design your own search templates from the Quick Search Templates Preferences page. To open this page, navigate to Preferences > My Quick Searches on the menu.

To create a new template, click New. Enter a name for your search template and select the property types to include (hold down the control key to select multiple property types). Next, select the default view to be used when viewing search results from this template. You can create new views using the My View page. For more information, refer to the Create or Edit a View help page.

After you have created your template, use the Available Fields pane to choose the fields you want include in your template (hold down the control key to select multiple fields). Click Add to add the fields to your template. Added fields will appear in the Template Layout pane. You can reorder the fields in your template by selecting a field and clicking Move Up or Move Down. You can also remove a field by selecting the field and clicking Remove. When you have finished adding fields and customizing the order of the fields, click Save.

You can also modify an existing search template, give an existing search template to another member or office, or remove an existing search template. To modify a template, select the template and click Edit. From there, you can modify the property types, default view, and fields. Click Save to update the template with your changes. To remove a template, select the template and click Remove. To give a template to another member or office, select the template and click Give To Someone. Then, select the office, and click either Give To Selected Office or Give To Someone In The Selected Office. If you select Give To Someone in The Selected Office, you can then select specific members in that office.

For more information on Quick Search Templates, refer to the Quick Search Templates help page.

In the menu, navigate to Preferences > My Views. To modify an existing view, select a view from the list and click Edit. To create a new view, click New. In the General tab, enter a name and description for your view. The view description will be displayed in the printer-friendly version of the search results. In the Show Photo field, click Yes to display a thumbnail photo for each of your listing results if available. Depending on your permission level, you can make the view inheritable, which means that all logins below your access level can use it. For example, the office login can set up an inheritable view that all the agents in the office can use. Check the boxes to indicate which listing searches will use the view by default.

Next, click the Fields tab to select information that will be shown in the view. Select the property type in the dropdown menu at the top. Then, use the Available Fields pane to click on the fields you want shown. Selected Fields will be grayed out in the Available Fields pane and will show up under the Selected Fields list. Use the arrows on the left side of the selected fields to drag and drop them into the order that you want. Use the X icon on the right side of the selected fields to remove a field.

The new view will be displayed in the Available Views list. To see the report title and selected columns for the view, select it in the list. When logged in as the office or company, you can click the Give To Someone button to share the view with users in your office or company.

For more information about setting up or modifying a view, refer to the My Views help page.

On a search results page, click the List tab and then click the View button. In the Edit View pop-up window, you can add or remove column fields. Click Save when you have finished making your updates. For more information about setting up or modifying a view, refer to the My Views help page.

You can sort search results by clicking got a column header and choosing to sort in ascending or descending order. You can also click Sort on the List tab and select the criteria by which you want results sorted, or select a saved sort. You can edit a saved sort by clicking the Sort button on the List tab and selecting Edit Sort in the dropdown menu.

For more information on sorting search results, refer to the Sort Search Results help page. For more information on saved sorts, refer to the My Saved Sorts help page.

Set aside listings for future viewing by placing them in a listing collection. To create a new collection, first perform a search and view the results. In the List or Detail tab of the search results, click the checkboxes to select the listings you want to place in the collection. Cick Save, and choose Save Selected As to display the Save Selected page, where you can enter a name for your listing collection and save it.

For more information on saving a listing collection, refer to the Save a Listing Collection help page.

To access your saved listing collections, click Listing Collections under Search on the menu.

From a search results page, click Save. In the Save Search window that pops up, you can enter a name and description for the search, and you can set up a subscription email event. If you have selected listings and you click Save, in the dropdown you can choose Save Selected As to save your selected listings as a listing collection, or you can choose Save Search to save the search criteria. The same Save Search window will pop up, and you can enter the name and description, as well as set up a subscription.

For more information about saving a search, refer to the Save a Search help page.

If your login has the necessary permissions, you can add a listing by clicking Add Listing under Add/Change on the menu. The Add Listing page is divided into tabs. In the General tab, you first need to select a property type. Then, enter the required information (as denoted by red text and an asterisk). Click on the tabs or use the Next button to navigate through the various tabs. When you have finished entering your listing information, you can click Add Listing to publish the listing. Once your listing has been published, it is assigned an MLS number. If any required information is missing, you will not be able to publish the listing. If you would like to save your listing information and complete or publish it at a later date, you can click Save Incomplete to save the listing information you have entered. You can return to this listing by navigating to My Incomplete under Add/Change on the menu.

For more information about adding a listing, refer to the Add a Listing help page.

Click Change Listing under Add/Change on the menu. In the Change Listing page, select the listing you want. In the Media section, click Photos, and then click Add Photos. Select the photos you want to add, and click Open. After uploading your photos, you can edit the photo name and description, rotate the photo, and reorder the photos.

For more information about adding or changing listing photos, refer to the Add or Change Listing Photos help page.